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"The support and training my staff received in advance when we migrated into CONNECT from a standalone system gave my staff the confidence to go live on July 1, at the busiest time of year."  – Member Library Director
"We are obtaining and loaning 3 times as many ILL items as we did before joining the consortium—with less than half the staff time devoted to ILL-- freeing my staff to spend more time on programming." – Member Library Director
"Our patrons now place 40% of all holds and one third of all renewals themselves, an improved service for them and reduced demand on the staff." – Member Library Director
“It is so nice to quickly call up and get an immediate answer. I feel like the staff really knows us and our libraries. – Library Staff Member